Simply The Best IT Support Service For
London Business Since 1990.

Blogs

Our IT Department Launch new "VMware Consultancy Services".

Our IT Department today launched their new VMware consultation services for businesses in and around the London area. These services have been designed to complement our unlimited IT Support services and our Hosted infrastructure.

Together with cloud computing, virtualisation is fast becoming the platform of choice for many SME's  as it gives businesses the opportunity to optimise their existing IT network and expand their infrastructure without the financial outlay.

In our opinion, VMware is by far the most stable and reliable virtual platform to use in a business environment. There are many virtual platforms out there, but few if any can match the flexibility and functionality that VMware can bring to the table.

So what is this virtualisation all about?

With virtualisation you can consolidate your existing server infrastructure to a ration of up to 4 workloads per cpu. This will reduce hardware and maintenance costs, improve your carbon footprint and create more solid, robust server infrastructure within the workplace.

Interested in saving money and improving your IT Network?

Thousands  of businesses have already implemented a virtualisation solution worldwide. You can find out more about our VMware services on our website under the "specialist services" section. If you would like to speak with a member of our team regarding virtualisation and how it can improve your business then feel free to give us a call.

Dell release new PowerEdge R510 server.

Here at Our IT Department, we have always been an admirer of Dell and their ability to produce exceptional cost effective hardware for business users, especially their server hardware. Dell's latest addition to the server family is no exception, a 2U server with a potential storage capacity of ( geek alert) 24.6 TB, now that's what I want from a 2u server!!

The R510 includes a number of new  features designed to meet the needs of many IT environments. Both SATA and SAS drives can be used in the server (we would always recommend SAS) and  up to 16GB of memory can be added to the specification. There are 12 internal hard drive bays available which is more than enough for most and the server can also support up to 2 x Quad Core processors.  

Dell R510 server

The R510 is practically designed too. The server itself is just a space saving 24" in depth which perfect for the modern day server rack that needs every free inch it can get! All external ports in the same location so they are easy to get to. There is also an interactive LED screen which makes server monitoring even more easier from within the server room.

Our senior engineers are currently twisting the Directors arm about purchasing some of these new servers, they are a persistent bunch so I can see some new hardware heading our way soon!!

Our IT Department are an IT Support company based in London. we are an  official reseller of Dell hardware including servers, workstations and laptops. Feel free to contact us if you are in London and you need some help with your IT network.

Hardware Procurement services from Our IT Department.

Our IT Department has a full time in-house procurement team that are dedicated to providing our customers with the latest IT technologies at a cost they can afford. No matter what your requirements,  Our IT Department offer the perfect one stop shop for all of your IT hardware and software needs.

What hardware does OUr IT Department provide?

Our IT Department are an official reseller of the following brands; Dell, Lenovo, Toshiba, Apple, Hewlett Packard, Watchguard, Cisco plus many other hardware manufacturers. We have the resources available to offer a fast  supply and installation service, with many items available for on a same day or next day delivery time. We prove our clients with the latest technologies including laptops, desktops and workstations, servers, routers, firewall and cabling.

Our hardware procurement team compliment our Unlimited IT Support Service perfectly. We are able to diagnose hardware related problems, suggest suitable replacements  and install your new hardware within a very limited timeframe. This means less downtime and more productivity for your business.

We also sell software.

Our IT Department are a Microsoft Gold partner. We can provide all of the latest Microsoft Applications and operating systems to our clients at very competitive prices plus we can offer an onsite or remote installation service. we also supply our clients with other brands such as Adobe and Apple.

Unlimited IT Support + Hardware procurement = The perfect IT Support company.

We offer an Unlimited It Support service that we believe is the best in London. We provide our clients with everything they could possibly need from an IT company and more.  If you think Our IT Department can help improve your business then get in touch for a free no-obligation onsite consultation.

Meet the company mascots.

Our IT Department would like to introduce their very own collection of company mascots from the head office in London.

Each mascot is owned by one of the companies IT geeks (sorry, I mean " IT Professionals"). Every mascot is Microsoft certified and each  has to undergo rigorous training before they are allowed to sit on our desks and act as a screen wipe!!

Macsots

Let me introduce the team. from left to right;

Gooner bear. Gooner bear looks after our North London clients. He will always fly Emirates when working abroad and he loves being one of the "Top four" company mascots.  

Norwich bear. You could say this bear is in a different league :) Norwich bear is by far the most intelligent mascot of them all. He is clever, good looking and very thoughtful  just like his owner. I wonder who that could be :)

Shaun the sheep. Shaun never lets the grass grow under his feet because he is always eating it. Shaun regularly works on Ceebies providing first line IT Support.  

Percy the pig. The company legend. Percy  is in charge of keeping all supplied with cups of tea and biscuits, although for some reason he refuses to make us bacon sandwiches?

Hammer bear. A key member of the team, hammer bear is in charge of marketing in East London, particularly the Upton Park area.

So there you hasve it. Thanks for taking the time to check out our team of company mascots!!

Choosing the right support company.

The importance of good IT Support cannot be underestimated.

IT Support is a priceless commodity. Most companies now rely on their IT in order to function properly as a business and an unreliable IT Network can soon end up costing you time, money and possibly even clients.

Years ago we all used to rely on good old fashioned pen and paper to get us by with records being kept in files and folders, but now everything has gone electronic and although technophobes do not like the idea of relying on IT, it does have its plus points. For example, how would you recover your work in the event of a fire if it was all paper based? quite simply you wouldn't, but if it was backed up electronically then you would still have a business.

IT like everything in life, has its problems. It isn't always the most reliable commodity in the world and files and folders do have a habbit of going missing every now and then, although occasionally the user has to hold their hands up when this happens. A computer network is a complex thing that needs to be looked after correctly otherwise  it soon becomes unreliable and making sure that your network is looked after by people that know what they are doing is of paramount importance, especially when we all rely on it so much.

So how do you choose a good IT Support company in London? Well, making sure that they are actually in London is a good idea. Most people in the know will realise that the majority of problems are fixed remotely by a first line of support engineers, but occasionally onsite support is required and that is when you need a company that are local enough to provide a quick response.

You should consider choosing a company that is well established. IT Support is a tough industry that is very competitive, with a large turnover of small businesses that come and go. You need your IT Support company to be just like your network, reliable.

You should also ask for references. other peoples opinion on products and services is priceless but only if they are genuine. Make sure that ask lots of questions and don't be afraid to ask the awkward ones. Most people are very helpful, especially if they are happy with the service they are receiving.

Do not get tied into long term contracts if there is any doubt in your mind about the company. Long terms means being tied into a 12 or 24 month contract that cannot be broken and that will only spell bad news. make sure that you only opt for a rolling contract with a maximum of 3 months. That way if you are unhappy with the service you are receiving then at least you can leave without it costing you a fortune.

Finally keep a close eye on that small print. Make sure that the company has the resources to deliver an unlimited support contract and not a bit part one. Everything should be supported including 3rd party applications. Bespoke software can be an exception, but you should still expect some sort of assistance even if you pay the bespoke company for a separate support service.