Customer Feedback.

Our IT Department Ltd promote an honest and transparent approach to customer feedback. If you are an Our IT Department client then we would like you to share your opinion on our customer service and overall performace levels with other users of this website.

If you would like to submit a review of our product and services then please fill out the online form below. We look forward to reading your comments.

Comments

Fixed my Mac. - By Andrew
3rd October 2012 - 3:53pm
Just a quick email to thank you for fixing my Mac issue today. The engineer (Uwe) was very helpful and fixed the problem very quickly. Many thanks.
Many thanks. - By Caister
18th September 2012 - 1:47pm
Photoshop issue sorted very quickly by the engineer over the phone.
Hello from the USA!! - By Dwain
14th September 2012 - 10:02am
Thanks a lot to our UK support team for their help overnight.
A big sigh of relief. - By Darius
22nd August 2012 - 3:46pm
A dead server replaced and reconfigured in less than 24 hours. Very impressed and more to the point, very relieved!!
Thanks for coming over. - By Daniel
14th August 2012 - 11:21am
Jamie was very helpful during his time onsite today. Thanks for getting us back up and running!!!
Greetings from Ireland. - By Trevor
30th July 2012 - 12:53pm
Thank you for helping me solve an issue with the VPN Connection from the London office to here. All sorted now.
Sharepoint project - By Daniel
19th July 2012 - 3:46pm
Thanks to OIT for implementing our new SharePoint application today. I was a little dubious at first, but after giving it a chance I have to admit that it is better than the old way of working. It should help the sales team aswell. You are a very good IT Support company.
New computer has arrived!!! - By kevin
18th July 2012 - 4:13pm
My new computer has finally arrived and Uwe very kindly set it up for me. It is SOOO much quicker than my old one, thank god! we just need to sort out everyone else in the office now. One down, 25 to go....
24 hour support was very helpful - By Daniel
15th July 2012 - 12:30pm
We have to pay extra for the 24 hour IT Support service, but to be fair we do work abnormal hours. l I called at 2am this morning and the call was answered very quickly. Thank you to Jamie for being so helpful at such unsociable hours!!!
Cheers - By Lionel
13th July 2012 - 1:29pm
Got a callback within 10 minutes of logging the problem and all was sorted very quickly. Back to work :(
Thank you. - By John
10th May 2012 - 10:03am
Recommended IT Support Company. Very happy with the outcome of the project that was conducted this week.
Many thanks. - By Andy
3rd February 2012 - 11:03am
Thanks to the remote team for sorting out my issues this morning. Helpful as always.
Many thanks for today. - By David
21st November 2011 - 4:55pm
Many thanks to the team for helping me out at short notice today. Got the laptop back up and running :)
Hosted Service working well - By Tessa Harding
7th November 2011 - 8:30am
Our IT Department recently moved our IT Network overe to the cloud. So far so good, the transition was pretty painless and for the last few days everything has been working fine.
Project went very well. - By Alison Spencer
22nd June 2010 - 4:38pm
Just a quick note to say thank you to the Our IT Department crew for their exceptional work on our latest server migration project.
As always everything went smoothly and although there are always teething problems with this, we were more than happy with the outcome.
We now have a nice new shiny exchange server in the office together with a new terminal server which has made our lives a hell of a lot easier. Thank you again to everyone that was involved.
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