Emergency IT Support

EMERGENCY IT SUPPORT FOR LONDON AND THE EAST OF ENGLAND.

Our IT Department provides instant remote, telephone and onsite assistance to organisations across London and the East of England that have an IT emergency.

HOW WE CHARGE FOR EMERGENCY IT SUPPORT.

We charge non-contracted clients a one-off emergency assessment fee and an hourly emergency callout fee thereafter. This charge is based on the level of support required (1st-3rd line, remote or onsite support).

There is no obligation to continue working with us after we have provided emergency assistance, although many clients have continued to retain our services!

WHAT DO WE CLASS AS AN IT EMERGENCY?

Network connectivity failure.

Server failure.

Hardware failure.

Security breach.

Data loss.

WE’LL PROVIDE IMMEDIATE ASSISTANCE IN THE EVENT OF AN IT EMERGENCY.

The entire migration process was completed efficiently without any complications and I was very impressed with the project management process from start to finish. I am more than happy to recommend them.

Carlos Celorico, Monix.

WE’RE TRUSTED AND ACCREDITED IT PROFESSIONALS.

Emergency IT Solutions accreditation logo

MY BUSINESS REQUIRES EMERGENCY IT ASSISTANCE.

So I’ll complete the below online contact form to request a callback from the friendly and helpful team at Our IT Department.

Callback request form.

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