A FAST, EFFECTIVE AND PRO-ACTIVE IT SERVICES COMPANY.
At Our IT Department, we solve your IT issues before they cause bigger problems.
We’re a trusted and accredited IT services provider with over 20 years’ experience, providing IT support services and technology solutions to Businesses across the fine city of Norwich and throughout East Anglia.
AWARD WINNING IT SUPPORT SERVICES IN NORWICH THAT ADD VALUE TO YOUR BUSINESS.
- 7:00am to 7:00pm service desk support *
- Optional early bird 6:00am and 24 hour IT support services *
- Unlimited Telephone and remote support *
- Unrestricted fast & effective onsite break-fix support **
- INSTANT business critical support
- A dedicated Account Manager
- Annual IT Infrastructure audit and complimentary report
* Direct access to our St. Neots based service desk engineers for ALL services. No overseas call centres.
** provided by our local-based Microsoft & Apple certified Field support technicians.
YOU’LL HAVE YOUR VERY OWN DEDICATED ACCOUNT MANAGER.
Your dedicated Account Manager will ensure that you get the most from your ongoing IT investment and that you receive a consistently high standard of customer care. Your Account Manager will contact a monthly account review and they will also arrange your annual IT infrastructure audit.*
*Our Account Managers are backed by our award winning consultancy and project management teams.
YOU’LL LOVE OUR FRIENDLY AND HELPFUL SERVICE DESK TEAM.
“I enjoy the fact that each day brings a new experience and you always learn something new. Working with a great team of people is the icing on the cake.”
Chris Beechend. Operations Manager, 14 years’ service.
WE’VE WON AWARDS FOR OUR AMAZING CUSTOMER SERVICE.
“The success and exceptional growth of Our IT Department has been built on building a close working relationship with clients. We were particularly impressed with their customer care charter and by the way it conducts an IT infrastructure study before it starts work and has a dedicated consultant for each client.” Chairman of Judges, Best Business Awards.
WE ALSO HAVE ACCREDITATIONS THAT SET UP APART.
YOU COULD BE OUR NEXT HAPPY CLIENT.
“No issue has been too small or unresolvable. The support and specialist teams are very professional and efficient in offering the right solution and their wide ranging expertise and knowledge in all things ‘IT’ has thankfully taken away the ‘IT’ stress from me. I definitely give them 5 stars!”
Bindu Ghelani, Byron Capital Partners.
SWITCH TO AN IT SUPPORT SERVICE THAT ADDS VALUE TO YOUR BUSINESS.
If your a business located in or around Norwich that’s looking for a proven accredited IT services provider then its time to contact us. Complete the contact form below to receive a no-obligation quote for Our IT Departments’ Fully Managed IT Support Service today.