Our IT Department offer a cost-effective full time unlimited IT Support package that is perfect for small to medium sized businesses who would like their very own IT Department. We take complete responsibility of your network and manage all the day to day tasks so you can get back to focusing on your business. With our cutting edge 24/7 network monitoring system, we have the ability to fix problems before you even know they exist.

What does our unlimited IT Support service consist of?

• Unlimited telephone and remote support.
• Unlimited onsite support.
• Unrestricted hardware/software support.
• A dedicated account manager.
• Guaranteed fast response times.
• Pro active 24/7 network monitoring service.
• Scheduled backup and anti-virus checks.
• Scheduled software patching.
• Regular consultation.
• Hardware procurement and installation service.

Specialist support services.

Our IT Department also offer a 6am support service, 24 hour support and IT support for satellite offices overseas. We also provide Emergency IT Support services to non-contracted clients. See our IT Support rates for more information on these services.

A full time IT Department at your disposal.

Our IT Department are one of very few companies in the UK that can offer a genuine unlimited onsite and remote IT Support service. We have the expertise and experience needed to deliver a better standard of IT Support to businesses in London. Whether you need us to support your entire network or assist your IT Manager, Our IT Department can deliver an unrivalled level of service.

Pay as you go IT Support.

Distinct from our full time IT Support Service, our flexible Ad-Hoc IT Support Services are perfect for start-up companies or organisations with less than 5 employees. With our unique online ticketing system you can monitor the amount of hours used and top up your hours when you need to. Visit our prices page for more information on our tariffs.

Complimentary IT Support services.

Our IT Department works with businesses that have in-house IT expertise and require an additional skill set. Many of our Complimentary IT Support customers utilise our expertise to tackle more complex network issues, while others simply employ us to provide 1st line remote computer support.

A pro-active approach to IT Support.

Our IT Department have invested a lot of time and money into technologies that help keep us one step ahead of any potential network problems that may arise. Our revolutionary new E-pulse network monitoring system is one of many tools that gives us an advantage over the competition by keeping your business running smoothly.

Multi platform support.

Our IT Department are experienced working with both Windows and Apple Macintosh platforms. Our entire team are qualified in both Microsoft and Apple technologies and we provide support to many customers that work in cross platform environments. Whether you require Apple Mac Support or Windows Support, Our IT Department can offer you an unlimited IT Support service.

Support for the Education sector.

Our IT Department are the trusted partner for many local educational authorities in London and the surrounding areas. We support a wide variety of schools and colleges in the Education Sector to which we provide a regular onsite presence and remote support. We can work along side your existing in-house IT Staff.

So why use Our IT Department?

If you need to know what else separates us from the rest then why not visit the Why us? page to find out more about our company. If you are looking for an established Computer Support company in London with a reputation for delivering an unrivalled IT Support service then talk to us today. Our IT Department is a Microsoft Gold Partner.