A FULLY MANAGED APPLE MAC SUPPORT SERVICE FOR YOUR BUSINESS.
We are an award winning Mac support specialist that provides telephone, remote and onsite IT support services to organisations that use Apple technology in the workplace.
YOUR TRUSTED MAC SUPPORT SPECIALIST.
We’ve worked with Our IT Department for many years and we’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional support service and ongoing expert advice to our management team. They are a highly technical IT Solutions company, but they speak to us in a language we can understand.
Sue Bottjer, Jenny Packham.
ENJOY AN AWARD WINNING CUSTOMER SERVICE EXPERIENCE.
Our friendly service desk team provides instant telephone and remote technical support. No matter what the problem, your staff can pick up the phone and speak directly to a Mac savvy IT professional.
Our field support technicians provide fast, effective onsite support when a problem cannot be fixed remotely.
You’ll also be assigned a dedicated account manager who is responsible for all areas of your business information technology. Part of their job role is to contact you regularly for scheduled formal account reviews and they are always available to answer any IT questions you have.
BUT WE WONT TIE YOU INTO A LONG-TERM SERVICE AGREEMENT.
We buck the trend by providing our 300+ clients with a maximum 3-month rolling service contract. There is a 1-month notice period in the first 3 months, so if you don’t like our amazing service levels then you can simply say, Adios!
HERE’S A BREAKDOWN OF YOUR FULLY MANAGED MAC SUPPORT SERVICE.
“OUR EXISTING IT COMPANY STRUGGLES WITH MAC STUFF”.
We hear this a lot. With our Mac engineers, you can rest assured that you’re always in safe hands. Our in-house team of Apple certified enthusiasts are obsessed by all things Mac and love to geek out over the biggest of challenges, from basic hardware issues to complex Windows/Mac integration projects.
YOUR HIGHLY ACCREDITED & EXPERIENCED MAC SPECIALIST IS READY TO HELP YOU.