Remote service desk engineer

The remote engineer team are the foundation of our business, each remote engineer is responsible for driving up our service levels and this role will lead to rapid career advancement within the company. A bright and enthusiastic attitude together with the willingness to learn are essential.

Benefits of this role include state of the art working facilities, fully funded Microsoft certified IT training plus a generous health and pension scheme. Salary is dependent on skills and experience. Pease take our engineer competence test for us to validate your abilities.Basic requirements;

Excellent communication skills
Professional telephone manner
Basic office application troubleshooting abilities
Third party application troubleshooting abilities
Ability to diagnose likely cause of problems
Ability to work under pressure and work to strict SLA deadlines

Apply now...

Your contact details

Name: *

Date of birth: *

Email: *

Telephone number:

Attach your CV:

Skills questionnaire...

Questions about yourself

Are you MCP/MCSE:

Do you have any other Tech Qualifications, Cisco, RedHat, Avaya, etc:

How long have you worked in IT:

What is your favourite Operating System:

Server operating systems

What command would you run to see a list of users in a Windows Terminal Server:

What Command would you run to add a snap in to a Microsoft Management Console:

What is the native scripting utility in windows for running vbs:

What Management console would you use to manage services on a windows server 2000:

What is unique about DNS on A windows 2003 Domain Controller:

What do you need to run after boot to restore a non-starting Operations Master:

What is a native tool for command line modification of active directory data:

What is a unique feature of a Domain controller Installation in windows 2008 that can help in branch office locations:

In order to better manage Group Policy on a 2003 AD Domain what must you install on a 2003 Server:

What Groups should you create to allow permissions to shared resources in an Active Directory domain::

What is the default password length created for forest security when installing server 2003 SBS::

Operating systems

What do you do to open the registry editor:

If you were configuring a home user for VPN with MS PPTP what box would you have to check to ensure that he did not route only:

A user reports issues when his windows XP OS loads, what command line tool can you run to diagnose what is happening at OS Star:

What file extension might be associated with Acrobat Creator:

If a user was having problems with Shrepoint whilst using a Firefox browser on an XP machine what would you recommend they do:

If you were experiencing problems with hardware in Vista what start up mode would you use:

A user has some problems with their wireless connection on a an XP machine what would you suggest they do first:

A User has a windows media center XP machine and wants to bring it into work to use on the Active directory domain what do you t:

What is the name of the administrator created by default in Linux OS:

You want to install Linux on a box over the network what services would you need to have in place on the network in order to do:

What file system does Suse 10.3 format your HDD by default:

What type of DNS record is mail.ouritdept.co.uk:

What should a CNAME record always point to:

What command would you use to troubleshot dns issues on xp and 2003:

What type of record in dns points to an email server:

What port does ssh use:

You are sat behind a corporate firewall happily looking at a microsft technet websiteand are trying to make a PPTP connection to:

Which is a usable private IP Address:

What technology would provide a device with an IP Address:

What port is commonly used by secure http:

88.96.9.64 /29 - Express the above subnet in decimal notation:

In the above 88.96.9.64 /29 - Assuming 88.96.9.64 is the network address then what is the broadcast address:

How many Layers are there in the OSI Model:

TCP And UDP reside in which layer of the OSI:

What command would you use to see if a machine is alive on the network:

What does PoE stand for:

What is the software most commonly used on the internet for Webservers:

Simply The Best IT Support Service For
London Business Since 1990.

Remote service desk engineer

Apply now...

Your contact details

Skills questionnaire...

Questions about yourself

Server operating systems

Operating systems

Benefits of Outsourcing

In this section

Bookmark this page.

Scan and call us

Contact us

Call us on

Head Office address;

27 Queen Street,

London,

EC4R 1BB

Socialise With Us!

Recent Blog entries.

Simply The Best IT Support Service ForLondon Business Since 1990.

Remote service desk engineer

Apply now...

Your contact details

Skills questionnaire...

Questions about yourself

Server operating systems

Operating systems

Benefits of Outsourcing

In this section

Bookmark this page.

Scan and call us

Contact us

Call us on

Head Office address;

27 Queen Street, London, EC4R 1BB

Socialise With Us!

Recent Blog entries.

Simply The Best IT Support Service For
London Business Since 1990.

27 Queen Street,

London,

EC4R 1BB