Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

We’re delighted to announce that Our IT Department is now a Cyber Essentials Certified organisation. This certification reaffirms our commitment to enforcing the highest standards of Network Security and integrity of our systems and data.

Thanks to IT governance, our compliance with Cyber Essentials controls allows us to bid for government contracts that involve the handling of personal and sensitive electronic information, in addition to the provision of various technical products and services.

Our IT Department also provides Cyber Essentials certification services to organisations that wish to gain the Cyber Essentials certification.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT IS CYBER ESSENTIALS?

Cyber Essentials is a government-backed cyber security scheme that helps organisations to establish a high level of Network Security through the implementation of five fundamental technical security controls. When implemented correctly, these controls will prevent around 80% of Internet-borne cyber security threats.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT ARE THE FIVE KEY TECHNICAL SECURITY CONTROLS?

1. Secure Configuration.

This refers to a number of Security measures that we implement when building and installing computers and network devices in order to mitigate unnecessary cyber vulnerabilities.

2. Boundary Firewalls and Internet Gateways.

We enforce the following configuration best practice guidelines when implanting Firewalls and Internet Gateways:

  • Never use default administrator passwords
  • Always block risky and inappropriate websites and applications
  • Avoid poorly configured Firewall rules
  • Ensure that inbound and Outbound traffic is restricted to authorised connections only

3. Access control.

We protect user accounts and help prevent the misuse of privileged accounts by ensuring that all user accounts are only assigned to the authorised individual, assigning the correct minimal permissions for access to networks, applications and computers.

4. Malware protection.

We enforce protection against an expansive range of Malware including Ransomware, Botnets, Spyware, worms and computer viruses by enforcing the following best practice guidelines:

  • Ensuring Malware protection is installed on all systems and all devices that are connected to the internet.
  • Ensure all Anti-malware solutions automatically update and are scheduled to conduct regular scans
  • Configure Anti-malware solutions to scan all files automatically upon access.
  • Ensure that all Anti-malware solutions can perform website blacklisting.

5. Patch management.

We will ensure that all of the software on computers and network devices is kept up to date and can resist low-level cyber-attacks.

We will never use unlicensed software and we will always install security patches and updates in a timely manner. In addition, we will always ensure that the any unsupported software is removed from computers and networks.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

TECHNICAL CONTROLS SELECTED BY INDUSTRY EXPERTS.

You’ll find the above technical controls reflected in the Information Security Forum’s Standard of Good Practice for Information Security, the Standard for Information Assurance for Small and Medium Sized Enterprises and the ISO/IEC 27000 series.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

Click below to view our Cyber Security Essentials certificate.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

ABOUT OUR IT DEPARTMENT.

A trusted and highly accredited IT services organisation.

Established in 2003, Our IT Department is an award winning IT services organisation that provides a comprehensive range of IT support services and technology solutions to over 400 businesses across London and South East England.

Over the past 20+ years, we have established a strong reputation as a company that provides a premium IT Support service. Our success is attributable to a firm commitment to quality of service and award winning customer care.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WE’VE GOT LOTS OF SHINY BADGES!

We’re proud to say that we’re one of only 6 UK-based IT support companies that’s both ISO9001:2015 and ISO27001:2013 certified. We’ve also recently been named Best Small to Medium sized Business at the UK Best Business Awards.

Click here to find out more about our many accreditations.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WE’VE GOT EVEN MORE HAPPY CLIENTS.

We’ve seen a significant improvement in the service we receive since we switched to Our IT Department. The support team are attentive, knowledgeable and always respond in a timely manner.Ian Webster, Smiths of Smithfield.

You’ll find many more lovely comments from happy customers on our Testimonials page.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WE’LL REMOVE YOUR IT PROBLEMS AND PROVIDE AWARD WINNING DAY-TO-DAY SUPPORT.

(and we’ll deal with your business critical IT issues immediately).

You’ll find our pro-active Fully Managed IT Support service a breath of fresh air because you’ll never have to chase open support tickets and wait hours to get your password reset again!

Visit our IT Unlimited page to find out more about your award winning IT Support service, or check out this Infographic that explains how your amazing service desk team operates.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

If you’ve got any questions.

Complete the online contact form below, or speak directly with a member of our Business Development Team by calling 020 8501 7676.

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