WE’LL SOLVE YOUR IT PROBLEMS BEFORE THEY IMPACT YOUR BUSINESS.
(And we’ll deal with your business critical IT problems immediately).
Our IT Department is a highly accredited IT Services provider with over 20 years’ experience, offering 24 hour IT support services and technology solutions to businesses throughout London and the Home Counties.
Over 400 organisations trust us to take complete responsibility of their IT infrastructure, providing day-to-day telephone and remote support, fast effective onsite support and pro-active network monitoring.
AWARD WINNING IT SERVICES IN LONDON FOR YOUR GROWING BUSINESS.
- 7:00am to 7:00pm service desk support *
- Optional early bird 6:00am and 24 hour IT support services *
- Unlimited Telephone and remote support *
- Unrestricted fast & effective onsite break-fix support **
- INSTANT business critical support
- A dedicated Account Manager
- Annual IT Infrastructure audit and complimentary report
* Direct access to our London-based team service desk team. No overseas call centres.
** provided by our local Microsoft & Apple certified Field support technicians.
WE’RE YOUR LOCAL IT SUPPORT COMPANY.
Our Central London office is located in Bevis Marks EC3, which is a perfect location for us to serve our city-based clients.
Our East London office in Doric House E4 is home to the London Help desk and Project Management teams, in addition to the Accounts Department, the Software Development team and Operations.
YOU’LL HAVE YOUR VERY OWN DEDICATED ACCOUNT MANAGER.
Your dedicated Account Manager will ensure that you get the most from your ongoing IT investment and that you receive a consistently high standard of customer care. Your Account Manager will contact a monthly account review and they will also arrange your annual IT infrastructure audit.*
*Our Account Managers are backed by our award winning consultancy and project management teams.
YOU’LL LOVE OUR AWARD WINNING CUSTOMER SERVICE EXPERIENCE.
“The success and exceptional growth of Our IT Department has been built on building a close working relationship with clients. We were particularly impressed with their customer care charter and by the way it conducts an IT infrastructure study before it starts work and has a dedicated consultant for each client.” Chairman of Judges, Best Business Awards.
AND YOU’LL BE JUST AS IMPRESSED WITH OUR FRIENDLY & HELPFUL SUPPORT TEAM.
“I enjoy the fact that each day brings a new experience and you always learn something new. Working with a great team of people is the icing on the cake.”
Chris Beechend, Operations Manager. 14 years’ service at Our IT Department.
WE’RE A HIGHLY ACCREDITED & HIGHLY TECHNICAL IT SERVICES COMPANY.
AND WE’D LOVE YOU TO BE OUR NEXT HAPPY CUSTOMER.
“We’ve worked with Our IT Department for many years and we’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional support service and ongoing expert advice to our management team. They are a highly technical company, but they speak to us in a language we can understand.”
Sue Bottjer, Jenny Packham.
TAKE CONTROL AND REQUEST A NO-OBLIGATION QUOTE FOR THE BEST IT SERVICES IN LONDON.
Switching to Our IT Department is a very simple process. If you’re unhappy with your existing IT incumbent and you’d like to experience the highest standard of customer care start your journey by requesting a no-obligation quotation below.