Reduce your IT headaches and increase your business productivity by using our Fully Managed IT support service.

 

A FREE IT Network Infrastructure audit.
We’ll complete a comprehensive audit of your IT systems and provide you with a detailed recommendation road map.

Unlimited telephone and remote technical support.
Unrestricted IT Support from 7:00am to 7:00pm. 24 hour IT support also available. 

Reactive and scheduled onsite support.
Fast effective onsite support provided by local Field support engineers.

24/7 proactive network monitoring.
We will proactively identify and fix your IT problems before they cause disruption.

Scheduled network maintenance.
We’ll conduct essential scheduled maintenance to keep your network running efficiently.

Support for 3rd party software applications.
We support all familiar applications including Office (365)  Sage,  Adobe apps and more…

Strategic guidance & ongoing consultancy.
Providing ongoing IT advisory services to help you maximise your IT investment.

A dedicated Technical Account Manager.
Your main point of contact that will also provide a monthly performance review.  

 

You’ll have direct access to our UK-based service desk team for ALL services from 7am to 7pm, with the option for 24/7 support.

Fast and effective onsite support is provided by our local team of Award Winning Microsoft & Apple certified Field technicians.

 

Award winning IT Services in Bury St Edmunds

 

7 great reasons to make Our IT Department YOURS.

 

1. We’re local with over 20 years’ experience

2. We’ve recently won awards for our amazing customer service

3. We won’t tie you into a lengthy IT services contract

4. We can provide many genuine referrals from local businesses

5. We’re a highly accredited ISO and Microsoft Gold certified company

6. We provide a fully managed service, from day-to-day support to Cyber security and project management

7. NO overseas call centres. All telephone and remote support is provided by our St Neots service desk team

 

One of our many happy clients.

 

 

“We have been with Our IT Department for 12+ years, looking after all of our IT services and requirements. Their service has always been fast, friendly and efficient and we have never had any issues with them. They are always very helpful and patient to explain to us, the not so technical people.

Even going above and beyond what is required of them, for example lately our firewall and UPS went down and many of our IT services went down with them, including our global offices who connect remotely. Our IT Department came down to our office straight away, diagnosed the problem, and replaced our firewall and UPS with their own equipment that they had in their offices, so that we could be back up and running as soon as possible until replacement equipment could be arranged. I can fully recommend Our IT Department to anyone.”

Andrew Photiou, APxpress.

More client testimonials.

 

Take your first step towards Award winning IT Support.

 

If your business is in or around Bury St. Edmunds then complete the online contact form below and find out how much it costs to experience fast, effective IT support services that will increase your productivity and keep you ahead of the competition.

 

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IT Support Bury St. Edmunds.