WE’LL PRO-ACTIVELY REMOVE THE IT HEADACHES THAT HAVE A NEGATIVE IMPACT YOUR BUSINESS.
At Our IT Department, we pro-actively monitor your network so we can fix your IT issues before they cause bigger problems.
We offer premium IT support services and technology solutions to businesses throughout Bury St Edmunds. From day-to-day pro-active support to Complex IT project Management, you’ll be working with a team of experienced and highly accredited Microsoft and Apple Certified professionals.
AN AWARD WINNING IT SUPPORT SERVICE THAT ADDS VALUE TO YOUR BUSINESS.
- 7:00am to 7:00pm service desk support *
- Optional early bird 6:00am and 24 hour IT support services *
- Unlimited Telephone and remote support *
- Unrestricted fast & effective onsite break-fix support **
- INSTANT business critical support
- A dedicated Account Manager
- Annual IT Infrastructure audit and complimentary report
* Direct access to our St. Neots based service desk engineers for ALL services. No overseas call centres.
** provided by our local Microsoft & Apple certified Field support technicians.
YOU’LL HAVE YOUR VERY OWN DEDICATED ACCOUNT MANAGER.
Your dedicated Account Manager will ensure that you get the most from your ongoing IT investment and that you receive a consistently high standard of customer care. Your Account Manager will contact a monthly account review and they will also arrange your annual IT infrastructure audit.*
*Our Account Managers are backed by our award winning consultancy and project management teams.
YOU’LL GET AN AWARD WINNING CUSTOMER SERVICE EXPERIENCE.
“The success and exceptional growth of Our IT Department has been built on building a close working relationship with clients. We were particularly impressed with their customer care charter and by the way it conducts an IT infrastructure study before it starts work and has a dedicated consultant for each client.” Chairman of Judges, Best Business Awards.
THAT’S PROVIDED BY A TEAM OF FRIENDLY & PROFESSIONAL ENGINEERS.
“Every day brings a different challenge and I enjoy being constantly pushed to raise my game. I also enjoy being exposed to the latest industry technologies. Job satisfaction is also important and I really enjoy helping our clients by solving their IT issues. It’s very gratifying work!”
Ravin Somrah, Network Administrator. 3 years’ service.
WE’RE A TRUSTED & HIGHLY ACCREDITED IT SERVICES COMPANY.
WE’D LIKE YOU TO BE OUR NEXT HAPPY CLIENT.
“Their team is professional, personable and very communicative. Our office move was completed with minimal disruption to the business thanks to the forward planning and attention to detail of their IT projects team. I’ve no hesitation recommending them to other organisations that are looking for a professional IT Support service.”
Tina salmon, Mitre Construction Co Ltd.
REQUEST A NO-OBLIGATION QUOTE FOR THE BEST IT SUPPORT IN BURY ST EDMUNDS.
If your business is located in or around Bury St Edmunds and you’d like to work with a leading IT services provider then then complete the contact form below to receive a no-obligation quote for our Fully Managed IT Support Service.