Reduce your IT headaches and increase your productivity by using our Fully Managed IT support service.

 

A FREE IT Network Infrastructure audit.
We’ll complete a comprehensive audit of your IT systems and provide you with a detailed recommendation road map.

Unlimited telephone and remote technical support.
Unrestricted IT Support from 7:00am to 7:00pm. 24 hour IT support also available. 

Reactive and scheduled onsite support.
Fast effective onsite support provided by local Field support engineers.

24/7 proactive network monitoring.
We will proactively identify and fix your IT problems before they cause disruption.

Scheduled network maintenance.
We’ll conduct essential scheduled maintenance to keep your network running efficiently.

Support for 3rd party software applications.
We support all familiar applications including Office (365)  Sage,  Adobe apps and more…

Strategic guidance & ongoing consultancy.
Providing ongoing IT advisory services to help you maximise your IT investment.

A dedicated Technical Account Manager.
Your main point of contact that will also provide a monthly performance review.  

 

Award winning IT Services in Newcastle

 

7 great reasons to make Our IT Department YOURS.

 

1. We’re local with over 20 years’ experience

2. We’ve recently won awards for our amazing customer service

3. We won’t tie you into a lengthy IT services contract

4. We can provide many genuine referrals from local businesses

5. We’re a highly accredited ISO and Microsoft Gold certified company

6. We provide a fully managed service, from day-to-day support to Cyber security and project management

7. NO overseas call centres. All telephone and remote support is provided by our UK service desk team

 

One of our many happy clients.

 

IT support Newcastle Testimonial

 

“I just felt it necessary to take time out to thank you and your team for all their enthusiasm and help since you have taken over our IT support. Both the level of expertise and the swiftness in dealing with our queries is quite astounding and we are very grateful that we have found you to take over our IT support because in the past we have had some very bad experiences. The congratulations is to all your team to celebrate their exceptional service.”

Jan Kayani, Coldham Shield and Mace LLP.

More client testimonials.

 

Take your first step towards Award winning IT Support.

 

Complete the online contact form below and find out how much it costs to experience fast effective IT support services that will increase your business productivity and keep you ahead of the competition.

 

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IT Support Newcastle