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If you are looking for an all-in-one office computing system that performs differently than other All-in-one devices while saving space, the Dell OptiPlex 9020 may be a welcome addition to your office space.

Saving desk space in style.

Most modern office environments are seeking to create more workspace and less clutter by cutting back on space hogging desktop PCs that require a tower unit. Targeting the small business sector, the Dell OptiPlex 9020 is a device that will save on space by utilising a convenient, aesthetically pleasing all-in-one PC.

The Dell OptiPlex is designed with a sturdy chassis that has undergone extensive testing to ensure optimal reliability. The testing was accomplished in environments that simulate extended years of use in everyday working conditions. The OptiPlex 9020 is specifically designed to serve business purposes that extend beyond the conventional PC terminal.

Why choose an all-on-one PC?

Before we discuss some of the specifics of the Dell OptiPlex 9020, you may be already asking yourself, “What can an all-in-one device bring to the table that other devices cannot?” The answer to this lies in the all-in-one design that works well for saving on space in businesses and educational institutions, operating digital signage, and providing convenience for use at kiosks, to name a few advantages. Although the OptiPlex 9020 can also be considered for home use, Dell has gone to great lengths to reserve the design for business use in areas where office space real estate may be limited.

In terms of the design, the OptiPlex 9020 eliminates the console tower by placing all of the operational components in the display panel, which is then supported by a dual-hinge stand. This allows you to adjust the height of the display, as well as the viewing angle.

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Dell 9020 Design and Aesthetics.

From the moment you take it out of the box, you can tell that the 9020 All-in-One is built to withstand wear and tear of an office environment. Weighing in at a hefty 16.8 pounds with a stand weight of just over 5 pounds, you will definitely notice the stability. This is an all-in-one PC that has been built with durability in mind.

In terms of aesthetics, the 9020 all-in-one is a smart enough looking device, but don’t expect it to have the same visual appeal of an iMac. It wont look out of place in an office environment, but don’t expect too much of a wow factor.   The materials feel good quality, but the keyboard and mouse feel cheap in comparison to the chassis.

What’s the display like?

The Dell OptiPlex 9020 features a 23-inch full HD WLED panel with 1920 x 1080 resolution and anti-glare coating. The In-Plane Switching (IPS) panel is solidly set inside a hefty yet aesthetically pleasing chassis. High-resolution display provides sharp colors, smooth edges and excellent viewing angles. If you want the touch screen, this optional feature is included in the upgraded models of the 9020 All-in-One.

The display panel is built slightly thicker than the slim tablet devices you find on the market today but is still not bad measuring in at 15.2 x 22.6 x 2.7 inches. The stand that supports the monitor and internal components is approximately 8.7 inches high and supports multiple adjustments for versatility and flexibility.Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

OptiPlex 9020 technical specifications.


Although the OptiPlex 9020 All-in-One is not the most powerful Dell PC on the market, the tech specs still deliver decent performance using an Intel Haswell 4th generation Intel Core i3-4130 Dual Core processor running at 3.40 GHz with 3MB cache. If you are a non-techie, this means there is more than enough power for handling daily office tasks without having to deal with lag time when multitasking. Other specifications include:


The graphics performance for the OptiPlex 9020 is very acceptable when compared to other business machines. The Intel high definition graphics 4600 card significantly improves the graphics performance from the previous OptiPlex 9010. The graphics capability is not designed for the hard core gamer but it is perfect for the everyday business user, delivering high quality business presentations and accessing web applications. In addition, there were no immediate issues to report when using design applications such as Photoshop for example.

At stock, The OptiPlex 9020 offers 4GB of DDR3L Random Access Memory, which is more than enough memory for standard office tasks. However, if you are in the businesses of working with resource intensive design applications such as Photoshop then I recommend upgrading the RAM to at least 8GB, or whatever your budget will stretch to.

Storage Space.

At stock, the OptiPlex is equipped with a 500GB SATA hard disk drive running at 7200 RPM. Many of you may think that 500 GB of space is a little low by today’s standards, but you have to remember that most of us will be using network drives and cloud services in a business environment, so the need for high capacity storage is mitigated.

Port Connectivity.

Dell has been generous with the number of available USB ports on the OptiPlex 9020. On the back of the display panel, you will find six USB ports, which consist of two USB 3.0 ports and four USB 2.0. The difference in 3.0 and 2.0 is simply a matter of 3.0 being a more recent USB standard than 2.0 and typically offers faster performance. On the side of the display is two more USB 3.0 ports and an SD card slot for additional data storage.

Surprisingly, the side of the display also includes a PS/2 port, which supports older device connectivity typically included on computers starting in the early 1990s. There is also output ports for connecting additional HDMI and VGA display monitors and one Ethernet port for establishing a wired Internet connection. DVD use is possible using the 8X Slimline DVD+/-RW Drive also located on the side of the display panel. On a side note, my DVD drive was a bit noisy!

Wireless Connectivity.

Dell has equipped the 9020 All-in-One with both Wi-Fi and WiDi 2.0 connectivity. WiDi stands for Wireless Display and allows you to share content over a wireless connection using a big screen television. There is also access to Bluetooth 4.0 for connecting Bluetooth-enabled devices.


The OptiPlex 9020 All-in-One includes a webcam that is average at 2.0 MP. The camera also provides a shutter, which closes when the camera is not in use. This is a preventative measure that keeps out unwanted intruders that can spy on you through your webcam.


The display panel is equipped with two audio speakers located on the bottom of the unit. To be honest, the speakers are average at best, but they will more than suffice in a business environment.


The OptiPlex comes with Windows Pro preinstalled along with a 30-day free trial of Microsoft Office 365. There is also access to a 30-day free trial of McAfee Security software and CyberLink Media Essentials.

What warranty is included with the OptiPlex 9020?

Dell offers a three-year warranty on the OptiPlex 9020 with access to free tech support and service on premise. The comprehensive service and support is delivered through Dell ProSupport, which allows you to access tech support from a qualified professional online or via telephone around the clock 24/7. In my opinion, Dell provides some of the best after sales support available from a technology manufacturer and the technical assistance process is world class, which allows companies like ours to focus on other important business initiatives!

How much does it cost?

The OptiPlex 9020 starts out with a price tag of approximately £737 and then increases according to the number of optional features you choose to install, such as the larger hard drive, increased RAM, and touch screen functionality.

What Are the Pros and Cons?


  • The 23-inch display is nice and sharp, featuring generous viewing angles.
  • Stock performance is more than adequate for office multitasking.
  • Durable build quality
  • Solid state drive as standard
  • Aesthetically pleasing
  • Industry leading after-sales service


  • Touch screen functionality is not available on the standard model.
  • Included mouse and keyboard are lightweight and likely to have a short lifespan.
  • OptiPlex is rather pricey when compared to other office PCs.

What’s in the Box?

The Dell OptiPlex 9020 All-in-One PC ships with the following items in the box:

  • 1- All-in-One Stand
  • USB Keyboard and Mouse
  • 1- Power Adapter (180 Watts)
  • Manufacturer’s Warranty Card
  • Quick Start Manual
  • Windows 8.1 Media
  • Service and Support Details

The OptiPlex 9020 All-in-One PC is also Energy Star Certified and is constructed of environmentally conscious recycled plastics.

Final verdict. Highly Recommended.

The Dell OptiPlex 9020 All-in-One has a lot going for it. It is a stylish looking PC that would also make a great Point-of-Sale system if you choose the optional touch screen or an overall all-purpose PC for the office environment. Overall, you will find the Dell OptiPlex 9020 All-in-One to be a very solid and functional device that will provide you with many years of trouble-free computing. Required desk space is mitigated and the 23″ display is very easy on the eye.


Dell is currently running a special offer on the OptiPlex 9020 all-in-one, with the starting price reduced to just £479.00. Visit the Dell product page to find out more

About Our IT Department.

Our IT Department is a London-based IT support services organisation that is based in the heart of the capital. As a Dell Preferred partner, Our IT Department can provide a comprehensive range of Dell products at discounted prices for business users. Contact us today to find out more.

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