WHAT’S YOUR OFFICIAL JOB TITLE?
I’m a Remote Support Engineer.
WHERE DO YOU LIVE?
I live in Loughton, which is a town in the Epping Forest District of Essex.
DESCRIBE YOUR ROLE WITHIN THE COMPANY.
My primary role is to provide telephone and remote technical support to our clients. As a 1st line engineer, I am one of the first points of contact for day-to-day troubleshooting and configuration tasks. These tasks include creating new accounts, installing new applications and problem solving hardware/software issues.
WHAT DO YOU LIKE MOST ABOUT YOUR JOB?
I love the fact that everyday brings a new challenge. Working here has given me a fantastic opportunity to further my career and my technical knowledge because I am exposed to so many different technologies.
I’ve also been lucky enough to travel to Paris and Zurich to assist with various IT projects overseas.
WHAT JOB WOULD YOU DO IF YOU DIDN’T WORK IN IT?
I chose a career in IT because I’m into technology and gadgets! However, if this wasn’t the case then I’d probably work in public services. I always wanted to join the Police Force, become a Fireman or join the Army.
WHAT’S YOUR FAVOURITE FILM?
I don’t really have a favourite film to be honest. I am a big film lover and there are just too many to choose from.
WHAT’S YOUR FAVOURITE FOOD?
I do love an egg sandwich.
WHAT ARE YOUR HOBBIES OR INTERESTS OUTSIDE OF WORK?
I love playing video games, watching TV shows and movies. I enjoy spending time with friends and just chilling. I also do a lot of driving about just for the fun of it!
WHAT SONG BEST DESCRIBES YOU?
Hmm…not really too sure. I’ve never really thought about it to be honest…
TEA OR COFFEE?
I prefer tea over coffee but if it’s “Beanie’s Irish Cream Coffee” then 100% coffee 🙂
IF YOU COULD TAKE ONE ITEM TO A DESERT ISLAND, WHAT WOULD IT BE?
I think that I would take my dog so I wouldn’t go crazy and he could also fetch food for me because he’s a Labrador Retriever. Although come to think of it, he’s not very good at retrieving…
WHAT IS YOUR GUILTY PLEASURE?
I do love a good doughnut.
FINALLY, WHICH SUPER POWER WOULD YOU CHOOSE?
I would say that it would have to be teleportation, so I can save time and travel to any place in the world without any holdups.