Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote SupportEach month, we randomly select a member of staff and ask them a series of light-hearted questions about themselves and their role within the company. This month, it’s Steve Ruffell’s turn!

WHAT IS YOUR OFFICIAL JOB TITLE?

I’m a Remote Support Engineer.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHERE DO YOU LIVE?

I live in Cheshunt. It’s a well-placed location for visiting London and reaching the rest of the country. Cheshunt also has some nice local parks.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

DESCRIBE YOUR ROLE WITHIN THE COMPANY.

As part of a great and dedicated service desk team based at our Chingford office, I provide remote IT assistance to all of our clients, helping them to resolve day-to-day IT issues. I also help to maintain our clients systems.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT DO YOU LIKE MOST ABOUT YOUR JOB?

I simply enjoy helping people and there is plenty of opportunity to do so working here. I love building successful relationships with our clients.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT JOB WOULD YOU LIKE TO DO IF YOU DIDN’T WORK IN IT?

Given the right incentive, I could be persuaded to become a luxury and executive car tester. I’m not sure that I’d enjoy doing the write ups, but I’d be very content with the practical side of the job!

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT IS YOUR FAVOURITE FILM?

I do like to take in a good film, particularly in a quality cinema such as the Odyssey in St.Albans. I’m not really one for watching a film repeatedly, but I have been known to re-watch Gran Torino with Clint Eastwood.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT IS YOUR FAVOURITE FOOD?

I Didn’t touch it for the first 43 years of my life, but now cant get enough of Indian food. My tastes have changed.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT ARE YOUR HOBBIES OR INTERESTS OUTSIDE OF WORK?

My wife and I like to go regularly to festivals and gigs of the metal variety, and love getting into town for Theatre, Museums, Galleries and all the other great things there are on offer.

I also enjoy going around the country for weekends away. Prior to joining Our IT Department, my business took me all over the UK, so I got a taste for travelling around. I have a soft spot for the Ionian Greek Islands and would like to visit them more often.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT SONG BEST DESCRIBES YOU?

No idea. Even though I see a lot of live music, I’ve never been able to retain the names of songs and lyrics for some reason. If there is a song out that that depicts a cheery chappy, that would pretty much fit the bill!

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

TEA OR COFFEE?

Tea – loose leaf made in a pot, but no time for that at work unfortunately.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

IF YOU COULD TAKE ONE ITEM TO A DESERT ISLAND, WHAT WOULD IT BE?

My hair shaving kit – I just can’t do long hair.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

WHAT IS YOUR GUILTY PLEASURE?

Blasting out my favourite band Hatebreed in the car.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

FINALLY, WHICH SUPER POWER WOULD YOU CHOOSE?

I think I’d go with the ability to fly. I think sometimes I am able to fly in my dreams and it feels a cool thing to be able to do.

Award Winning IT Support in London   Cyber Security, Office 365, Exchange, Hosted Desktop, GDPR, Cyber Essentials, Cloud Computing, Remote Support

Find out more about the team at Our IT Department.

Click here to find many more Staff Focus questionnaires that have been answered the team at Our IT Department.

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