I just felt it necessary to take time out to thank you and your team for all their enthusiasm and help since you have taken over our IT support. Both the level of expertise and the swiftness in dealing with our queries is quite astounding and we are very grateful that we have found you to take over our IT support because in the past we have had some very bad experiences. The congratulations is to all your team to celebrate their exceptional service.
We’ve seen a significant improvement in the service we receive since we switched to Our IT Department. The support team are attentive, knowledgeable and always respond in a timely manner. Overall, we are really pleased with the service they provide and would not hesitate to recommend them.
We’ve worked with Our IT Department for many years and we’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional support service and ongoing expert advice to our management team. They are a highly technical company, but they speak to us in a language we can understand.
Our IT Department continues to provide 24 hour telephone and remote support to our global network of staff, in addition to providing IT manager support for our head office in Stratford. It’s great to have peace of mind knowing that any technical issues will be resolved quickly and effectively, no matter where our team are located across the globe
We’re delighted with the service we receive from Our IT Department. Their team is professional, personable and very communicative. Our office move was completed with minimal disruption to the business thanks to the forward planning and attention to detail of their IT projects team. I’ve no hesitation recommending them to other organisations that are looking for a professional IT Support service.
I wanted to provide some feedback about the service we received last year. In a word, great! We came to you in a bit of a mess; suffering from an outdated IT infrastructure and poor service from our previous supplier. My staff have all commented positively about how well informed Our IT Department is when they ring with an issue. To summarise, we feel that we have received proactive, positive and technically excellent support throughout the year. Our Technical Account Manager has been brilliant as well.
We have worked with Our IT Department for over ten years. During this time, we have always found the London support team to be friendly, helpful and very quick to respond. I love the fact that we can pick up the phone and speak directly to an expert whenever we need help or advice. I would have no hesitation in recommending them to any company such as our own who deal extensively on an international basis and for whom IT support is simply critical to their business.
As a long-standing client, I have always found Our IT Department to be a highly competent customer focused organisation that is always prepared to go the extra mile in order to ensure that any issues are resolved quickly and efficiently. It’s just like having your own IT department!
Thanks to Our IT Department, our computer frustrations are now a thing of the past. It is great to work with such a conscientious, highly competent team of people who deliver a personal service at a professional level. Avoid the horror stories and choose Our IT Department.
Our IT Department replaced our ailing 2003 email server with a state-of-the-art Windows 2013 Exchange server solution. The entire migration process was completed efficiently without any complications and I was very impressed with the project management process from start to finish. I am more than happy to recommend them.